Leverly is voice AI built specifically for inbound leads at service businesses. It does two things: Form-to-Phone calls back form submissions in 3.8 seconds so your team gets the lead while intent is hot, and Leverly AI answers phone calls when your team can't pick up — qualifies the lead, books the appointment, and follows up. Every morning you get a Recovery Report showing what came in, what was booked, and what needs your attention. Leverly has been running production calls for service businesses since 2008.

Answering services are humans reading scripts — slow to respond, expensive at scale, and inconsistent. General-purpose voice AI tools (like Smith.ai, Goodcall, or PolyAI) are built for any use case, which means they don't go deep on inbound lead recovery. Leverly is purpose-built for one job: turning inbound form submissions and phone calls into booked appointments for service businesses. We've spent 16 years on this specific problem — branded caller ID, TCPA-compliant outreach, CRM lookup before every call, pre-production scenario testing, and a Recovery Report that shows you exactly what got recovered each day. Most general voice AI doesn't even attempt callbacks on form leads.

You decide. Most clients start with Form-to-Phone — your team takes the calls, Leverly handles the speed by calling back every form lead in 3.8 seconds. When your team is busy, after hours, or you want full coverage, Leverly AI steps in to handle the conversation, qualify the lead, and book the appointment. You can configure exactly when Leverly AI takes over — only after hours, only when your team can't pick up, or always. Your phone still rings first. Leverly is the backup that never misses.

Yes. Leverly works alongside any phone system — RingCentral, Vonage, Dialpad, GoHighLevel, ServiceTitan, your existing landlines, anything. Nothing changes about how your team currently makes or receives calls. Leverly AI uses its own dedicated number that forwards to your team when needed, so there's no porting, no replacement, no IT project. Your phone setup stays exactly as it is.

It escalates. Leverly AI knows when to stop trying — it can transfer the call to a live team member during business hours, or capture the question and request a callback. Every escalation surfaces in your morning Recovery Report along with what the caller asked, so you can add the answer to Leverly's knowledge base. The system gets smarter over time as you fill in the gaps.

Most teams are live in 5–7 days. Setup includes a website form audit, TCPA compliance review, integration with your CRM (HubSpot, GoHighLevel, LeadSquared, or HL7/FHIR for healthcare), and pre-production scenario testing — hundreds of test calls covering impatient callers, non-native speakers, topic switches, and edge cases before your AI ever takes a real call. Form-to-Phone alone (no AI handling calls) goes live faster.