1. Home
  2. Knowledge Base
  3. Features
  4. Caller ID and Options to Update
  1. Home
  2. Knowledge Base
  3. Settings
  4. Caller ID and Options to Update

Caller ID and Options to Update

By default, the following numbers show up on the caller ID:

Leg 1  (Call to Business):
619-770-1993 (this is the Leverly main office line)

Leg 2  (Call from Business to Lead):
A phone number that Leverly dialed on Leg 1 which pressed ‘1’.

Example: If Leverly is dialing individual cell phone numbers, the cell phone of the agent who pressed ‘1’ would show up on the lead’s caller ID.

If Leverly is dialing a single hunt line, the hunt line would show up on the lead’s caller ID.

Contact Customer Success to change the caller ID.

Was this article helpful?